Frequently Asked Questions

Q. How often should I see a dentist?

A. The American Dental Association (ADA) guidelines recommend visiting a dentist at least twice a year for an exam and professional cleaning. Our office also recommends a minimum of two visits per year.

Q. What should I expect during my appointment?

A. Your first visit will begin with a New Patient Conversation with Dr. Loden.  Dr. Loden likes to set this time aside for his new patients as that you both have the opportunity to get to know one another and each other’s expectations.  After the New Patient Conversation, you will then meet with our hygienist who will take a series of records to determine your current dental health. We will then examine your teeth and gums, screen you for oral cancer, make X-rays of your teeth as needed and complete a TMJ (temporomandibular or jaw joint) exam. Dr. Loden will then review his findings with you and plan any necessary treatment if needed.

Q. What if I have an emergency?

A. Please call our office as soon as you determine that you have a dental emergency. We will be glad to work you in to our schedule if you have a dental emergency during regular business hours. If you have an emergency after our office hours, during the weekend or during holidays, please call our office for the doctor’s emergency contact number.

Q. Are payment plans available for my dental treatment?

A. Yes. We file many types of dental insurance and will process your claim for you upon receipt of your co-payment. We offer a low interest rate payment plan and also accept most major credit cards, including MasterCard and Visa and are partners with Care Credit and Springstone.

Q. Can the dentist whiten my teeth?

A. There are several methods available for whitening teeth: in office whitening or our preferred custom take-home tray process.  Other over-the-counter daily whitening products are available, but it is important to use any whitening product only under the supervision of a dentist. To achieve the whitening results you desire, the ADA recommends that you seek the professional advice of a dentist, including examination and diagnosis of the cause of tooth discoloration, before you begin any whitening program.